Policies
Upon Arrival,
We Will Need A Current Credit Card To Swipe For A Security Deposit of $300.00 per Cottage, The Security Deposit Will Be Refunded In Full Within 14 Days After Departure Provided There Is No Loss Or Damage To The Property. You Will Also Need A Current Drivers License That Matches The Name On Your Credit Card.
IF YOU CAN NOT PROVIDE A VALID DRIVERS LICENCE OR CREDIT CARD YOU WILL BE DENIED ACCESS TO THE RESORT, NO EXCEPTIONS
Check in time is no later than 8:00 pm
Groups & Families,
We love groups and families.
We pride ourselves in the cleanliness of our cottages and resort. Please be respectful when moving from one cottage to another. Please return anything taken from your cabin, back to the original cabin. IF YOU MOVE IT, PUT IT BACK. If you don’t do it we have to. That takes time that our cleaners charge us for. We WILL pass on that charge to you. $150 Per cabin!
Remember our cottages are tiny and can only handle the allotted amount of people posted. Anything more can cause damage. Please do not leave small children alone in cottages to amuse themselves.
One family can ruin it for everyone. Please work together to ensure you are invited back
Cancellation & Deposit
A 25% deposit is required upon request at the time of booking in order to confirm your reservation. There will be an administration fee of $30 for cancellations. Deposits will be refunded if reservations are cancelled more than 60 days from the date of arrival, minus the $30 admin charge. Cancellation within 60 days of arrival there will be a charged of 50% of the deposit. A cancellation within 30 days of arrival will result in no deposit refund.
Note that these policies apply regardless of the reasons for cancellation ie. injury, illness, a global pandemic, etc. We understand that we are living in uncertain times, but we also believe that everyone is aware of the inherent risks in long-term planning in this day and age. Thank you for understanding, and for only booking with us if you agree with the policies outlined.
Smoking Policy, Beverages & Docks
All buildings at Deer Lake Cottage Resort are smoke-free.
Any evidence of smoking in cottages including screened in areas, will incur a non-negotiable fee of $200, for professional cleaning, and you will be escorted out.
Ashtrays and sand buckets are provided outside of you cottages for your convenience.
No Glass on the Docks or Beaches is permitted at any time.
Fire Pits
Fires must be in fire pits provided. In the effort to prevent insects and diseases no firewood is permitted from outside Deer Lake Cottage Resort. Firewood is available on site and is $12 a large bundle.
Please don’t throw garbage in fire pits. We provide ample garbage bins & blue boxes in and around the property. Garbage attracts unwanted wildlife and can cause a big mess.
Noise Policies
Our Guests Come For The Peace & Quiet
NO ONE wants to hear your music. Please keep music inside of your cottage so that you are the only one that can hear it!
No speakers are allowed on cottage decks or cottage docks
Damages & Liability
Facilities offered at Deer Lake Cottage Resort are for the exclusive use of registered guests and are used at guests' own risk.
We will not be held liable for any damages, injuries or losses incurred while on our premises or while using any of our equipment.
Guests are fully responsible for all damages and losses to accommodations provided, however caused. All water toys including. Canoes, kayaks, paddle boats, paddle boards, boats, motors, & equipment will be checked prior to renting. Please note that broken, bent, or nicked propellers, are not considered "normal wear & tear" and will be billed at repair or replacement cost. Please report damage or malfunctioning equipment immediately. Major damage to boats/motors will be quoted by a licensed marine mechanic and will require payment authorization on your credit card prior to check out. An invoice/receipt for work completed will be sent to you.
All motor boat rentals require a $400.00 damage deposit hold, on VISA or MasterCard, to be authorized on arrival